Brand Policy
Last updated: 13 July 2026
MAITY DIGITAL STORE works with a curated set of brands to guarantee genuine products and a smooth after-sales experience.
1. Sourcing
Every product we sell is sourced from the brand's authorised national distributor or a certified importer. We do not accept parallel-imported or refurbished stock without a clear label.
2. Authenticity guarantee
All products carry their original sealed box, IMEI/serial number, and warranty card. If a product is found not genuine, we replace it or refund in full — no questions asked.
3. Warranty support
Warranty is provided directly by the brand's authorised service centre. We help you initiate the claim, provide the original invoice, and follow up until the claim is closed.
4. Trademarks and imagery
All brand names, logos, and product photos remain the property of their respective owners. They are used on this site solely to identify the products we sell.
5. Brand partnership requests
Brands and distributors wishing to partner with us can reach out at maitydigitalstore@gmail.com.
6. Counterfeit reporting
If you suspect a product is counterfeit, contact us immediately at +919330306414. We investigate every report and take corrective action.